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想訂外送火鍋套餐? 記得㩒入來拎埋$50優惠碼呀!
想訂外送火鍋套餐? 記得㩒入來拎埋$50優惠碼呀!

REFUND POLICY

RETURNS & REFUNDS

 

Can I get a refund or return?

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Additional non-returnable / refundable / exchangeable items: 

- Gift cards

- Sale items

- The official website has listed the goods that cannot be exchanged, refunded and returned.

 

 

 

 

How do I make a return / refund?

Please contact us at promotion@mobijuce.com to initiate a return or refund within 14 days of delivery. 

 

How long will I get my refund back?

Returns take 1 to 2 weeks to process. If several weeks have passed since your return, and you have not received a replacement or refund, You may also contact us via email promotion@mobijuce.com.

A refund will be issued to the credit or debit card used to place the initial order.