RETURNS & REFUNDS
Can I get a refund or return?
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable / refundable / exchangeable items:
- Gift cards
- Sale items
- The official website has listed the goods that cannot be exchanged, refunded and returned.
How do I make a return / refund?
Please contact us at firstname.lastname@example.org to initiate a return or refund within 14 days of delivery.
How long will I get my refund back?
Returns take 1 to 2 weeks to process. If several weeks have passed since your return, and you have not received a replacement or refund, You may also contact us via email email@example.com.
A refund will be issued to the credit or debit card used to place the initial order.